Relationship Banker

Bank of America

Relationship Banker at Bank of America engaging clients in using self-service banking resources. Processing cash transactions and connecting clients to financial solutions while educating them on banking services.

Posted 7/21/2026full-timeSilver Spring • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and relationship-building skills while effectively processing transactions and providing tailored financial solutions. Exhibits critical thinking and problem-solving abilities to enhance client experiences and meet their financial goals.

Highest-signal resume keywords

Client EngagementCash Transaction ProcessingFinancial Solutions IdentificationCritical ThinkingEffective Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash Transaction ProcessingSelf-Service Technology EducationFinancial Solutions Identification

Soft Skills

Relationship BuildingEnthusiasmMotivationAdaptabilityTime Management

Industry Keywords

Client ExperienceFinancial GoalsBanking TransactionsProblem SolvingEstablished Processes

About the role

Key responsibilities & impact

Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources
Accurately and efficiently processing cash transactions for clients
Having deep conversations with clients to gain in-depth knowledge of the financial and life priorities
Connecting clients to solutions that meet their financial goals

Requirements

What you’ll need

Is an enthusiastic, highly motivated self-starter with a strong work ethic
Collaborates effectively to get things done, building and nurturing strong relationships
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Is confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently and is comfortable engaging all clients
Has the ability to learn and adapt to new information and technology platforms
Is confident in educating clients on how to conduct simple banking transactions through self-service technologies
Applies strong critical thinking and problem-solving skills to meet clients' needs
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank
Efficiently manages time and capacity
Focuses on results while acting in the best interest of the client
Must be able to work weekends and/or extended hours

Benefits

Comp & perks

health insurance
retirement plans
paid time off
resources and support to employees