Relationship Banker

Bank of America

Relationship Banker engaging clients in lobby and assisting with self-service transactions. Processing cash transactions and providing financial guidance based on clients' needs.

Posted 7/20/2026full-timeLivermore • California • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and relationship-building skills while effectively educating clients on self-service banking technologies. Applies critical thinking and problem-solving abilities to identify and connect clients with suitable financial solutions.

Highest-signal resume keywords

Client EngagementSelf-Service Banking EducationCritical ThinkingRelationship BuildingTime Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash Transaction ProcessingMobile BankingOnline BankingATM Operations

Soft Skills

EnthusiasmMotivationCommunicationAdaptabilityCollaboration

Industry Keywords

Financial GoalsClient SolutionsComplianceBanking Regulations

About the role

Key responsibilities & impact

Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Accurately and efficiently processing cash transactions for clients as needed.
Having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Requirements

What you’ll need

Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
Collaborates effectively to get things done, building and nurturing strong relationships.
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
Is confident in identifying solutions for new and existing clients based on their needs.
Communicates effectively and confidently and is comfortable engaging all clients.
Has the ability to learn and adapt to new information and technology platforms.
Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
Applies strong critical thinking and problem-solving skills to meet clients' needs.
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Efficiently manages time and capacity.
Focuses on results while acting in the best interest of the client.
Can be flexible to work weekends and/or extended hours as needed.

Benefits

Comp & perks

This role is currently benefits eligible.
We provide industry-leading benefits,
access to paid time off,
resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.