Merchant Specialist

Bank of America

Merchant Specialist at Bank of America providing advisory and solutions for clients' processing needs. Identifying opportunities for growth and maintaining client relationships while managing a strong pipeline.

Posted 7/17/2026full-timeAlbany • New York • 🇺🇸 United StatesJuniorMid-Level💰 $91,100 - $132,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Digital Payments and Merchant Solutions while effectively managing client relationships and driving sales growth. Proficient in sales administration, including pipeline management, client assessments, and proposal presentations.

Highest-signal resume keywords

Payments Industry ExperienceDirect Sales ExperienceDigital Payments KnowledgeClient Relationship ManagementAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital PaymentsMerchant SolutionsSales AdministrationClient Needs AssessmentProduct Proposal PreparationPrice/Cost AnalysisContract RenewalsImplementation DocumentationPipeline DevelopmentTreasury Solutions

Soft Skills

Effective CommunicationPlanning SkillsPrioritization SkillsTime ManagementRelationship Building

Industry Keywords

Merchant ServicesBusiness BankingClient AdvisoryMatrixed OrganizationProspecting

About the role

Key responsibilities & impact

Provides merchant client advisory and solutions that address their processing needs
Proactively identifies opportunities to grow net new business to the firm
Provides high level advisory to deepen relationships with clients by working closely with Business Banking Relationship Managers and Merchant Solutions partners
Works across a matrixed coverage organization to deliver responsible growth and serves as the merchant point of contact for relationship management teams and leaders
Requires travel to in-person meetings with clients, internal partners, and leaders
Includes all sales administration functions, including developing and maintaining a strong pipeline, pre-call planning, client needs assessments, preparation and presentation of product proposals, price/cost analysis, submission of implementation documentation, ongoing client relationship management and contract renewals
Requires prospecting for existing Business Banking clients with merchant services needs

Requirements

What you’ll need

2+ years of Payments industry experience
2+ years of direct sales experience
Expert knowledge of Digital Payments/Receivables, Merchant, or Treasury solutions
Proven experience cultivating and strengthening client and business partner relationships
Demonstrated ability to work independently with minimal supervision toward the achievement of personal and team goals
Demonstrated effective communication skills, including written, oral and presentation skills
Effective planning, prioritization, and time management skills
Ability to quickly learn various product solutions
Strong analytical and organizational skills

Benefits

Comp & perks

Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors
Industry-leading benefits
Access to paid time off
Resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve