Relationship Banker

Bank of America

Engaging Relationship Banker at Bank of America assisting clients in lobby and educating about services. Focused on improving client financial lives and responsible for cash transactions.

Posted 7/15/2026full-timeAuburn • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client engagement skills by educating clients on self-service banking technologies and effectively processing transactions. Exhibits critical thinking and problem-solving abilities to connect clients with financial solutions that align with their goals.

Highest-signal resume keywords

Client EngagementTransaction ProcessingCritical ThinkingProblem-SolvingRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transaction ProcessingSelf-Service Technology EducationMobile BankingOnline BankingATM Operations

Soft Skills

EnthusiasticMotivated Self-StarterEffective CommunicationAdaptabilityTime Management

Industry Keywords

Financial GoalsClient SolutionsComplianceBanking RegulationsClient Priorities

About the role

Key responsibilities & impact

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Key responsibilities include accurately and efficiently processing cash transactions for clients as needed.
Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Requirements

What you’ll need

Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Collaborates effectively to get things done, building and nurturing strong relationships
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Is confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently and is comfortable engaging all clients
Has the ability to learn and adapt to new information and technology platforms
Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)
Applies strong critical thinking and problem-solving skills to meet clients' needs
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Efficiently manages time and capacity
Focuses on results while acting in the best interest of the client
Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance

Benefits

Comp & perks

access to paid time off
resources and support to our employees