Senior Site Reliability Engineer

Bank of America

Senior Site Reliability Engineer focused on Azure platform reliability at Bank of America. Collaborating with teams to enhance observability, automation, and operational excellence.

Posted 7/15/2026full-timeJersey City • New Jersey • 🇺🇸 United StatesSenior💰 $152,600 - $191,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced expertise in Azure platform engineering and site reliability practices, focusing on designing solutions for operational readiness and reliability improvement. Proficient in developing infrastructure-as-code automation and observability strategies to enhance service reliability and performance metrics.

Highest-signal resume keywords

Azure Platform EngineeringInfrastructure-As-Code AutomationSite Reliability Engineering (SRE)Terraform Module DevelopmentAdvanced Observability with Azure Monitor

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Azure ArchitectureTerraformPythonPowerShellBashJavaService Level Indicators (SLIs)Service Level Objectives (SLOs)Incident ResponseProblem Management

Soft Skills

Strong Communication SkillsInfluencing Architecture Decisions

Tools & Technologies

Azure MonitorLog AnalyticsDynatraceDashboardsAlerting

Industry Keywords

Cloud InfrastructureEnterprise Cloud OperationsProduction-Readiness ReviewsToil ReductionMonitoring Tools

Tech Stack

Tools & technologies

AzureCloudDNSFirewallsJavaPythonTerraform

About the role

Key responsibilities & impact

Designs solutions to visualize key production support metrics enabling Operational Readiness and Site Reliability Engineer teams to identify scenarios requiring intervention
Develops software solutions and/or improved processes to address work identified as ‘toil’ by collaborating with key partners to identify, track and remediate processes to free time allocated to reliability
Partners with Development and Infrastructure teams to create error budget policies prioritizing reliability stories that fall below Service Level Objective (SLO) thresholds and suggests code optimizations, additional instrumentation and/or logging structures to gain service reliability visibility
Identifies and plans for capacity bottlenecks, vulnerabilities and opportunities for reliability improvement, such as low level error rates and 'noise', and reduces manual support effort and/or improves system reliability
Assesses monitoring for new changes with development partners and works with monitoring tools team to monitor dashboards and enhance application and system monitoring designs
Engages as a subject matter expert in incident triage efforts, failure scenario modelling and works with the Problem Manager to diagnose root causes for complex/high impact incident/problem management investigations
Collaborates with Development and Infrastructure teams to understand technical solutions and develop Service Level Indicators and SLOs to measure/improve the reliability of the services they support
Lead complex platform reliability initiatives such as secondary-region readiness, egress/ingress observability, private DNS resolver monitoring, GenAI platform health checks, and enterprise dashboard automation.
Define and mature SLIs, SLOs, reliability indicators, alerting standards, and service health reporting for Azure platform services.

Requirements

What you’ll need

Advanced experience in Azure platform engineering, SRE, cloud infrastructure, or enterprise cloud operations.
Deep knowledge of Microsoft Azure architecture, including networking, identity, compute, PaaS, monitoring, security, governance, and resiliency patterns.
Strong experience designing and developing Terraform modules and infrastructure-as-code automation in enterprise environments.
Strong understanding of Azure landing zones, hub-and-spoke networking, ExpressRoute or enterprise connectivity, private endpoints, DNS, routing, firewalls, and workload isolation.
Advanced observability experience with Azure Monitor, Log Analytics, Dynatrace, dashboards, alerting, metrics, and platform telemetry.
Experience with SRE operating models, SLIs, SLOs, incident response, problem management, toil reduction, and production-readiness reviews.
Strong scripting or programming experience with Python, PowerShell, Bash, Java, or similar languages.
Experience operating highly available Azure IaaS and PaaS services in enterprise-scale environments.
Ability to influence architecture and engineering decisions across multiple technical teams.
Strong communication skills with the ability to translate complex engineering topics into actionable recommendations.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Industry-leading benefits