Process Design Manager – GCB, Middle Market
Bank of America
full-time
Posted on:
Location Type: Office
Location: Charlotte • California, Florida, Illinois, Massachusetts, New York, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $125,000 - $155,800 per year
Job Level
Mid-LevelSenior
About the role
- Implements highly complex solutions in support of performance plan objectives to resolve issues and risks, optimize efficiency, reduce variability, and improve controls, effectiveness, quality, and sustainability
- Oversees partnerships with support organizations and Line of Business (LOB) partners to gather information needed to support the implementation of solutions that resolve critical business challenges and opportunities
- Integrates process design best practices and applies business redesign concepts to ensure continuous process improvement tactics are in alignment with long-term strategic goals
- Manages change by establishing appropriate governance routines to inspect the health of programs and project portfolios aligned to a unit or division within an LOB
- Ensures Enterprise Change Management policies and standards are applied and adopted to change initiatives in partnership with LOB stakeholders
Requirements
- Bachelor’s degree preferred
- Executive Presence
- Ability to translate the complex to simple
- Knowledge of Global Commercial Banking sales process or treasury/credit products preferred
- Project Management or Six Sigma Certification desired
- Process Management
- Process Performance Measurement
- Business Process Analysis
- Continuous Improvement
- Process Design
- Program Management
- Scenario Planning and Analysis
- Conflict Management
- Critical Thinking
- Strategic Thinking
- Relationship Building
- Decision Making
- Drives Engagement
Benefits
- industry-leading benefits
- access to paid time off
- resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Process ManagementProcess Performance MeasurementBusiness Process AnalysisContinuous ImprovementProcess DesignProgram ManagementScenario Planning and Analysis
Soft skills
Executive PresenceAbility to translate the complex to simpleConflict ManagementCritical ThinkingStrategic ThinkingRelationship BuildingDecision MakingDrives Engagement
Certifications
Project Management CertificationSix Sigma Certification