Strategy

• Manages the execution of cross-Consumer & Small Business strategy formulation, initiatives, and insights.
• Supports Line of Business partners in driving strategy and integrating delivery to ensure growth objectives are achieved.
• Drives decision, process changes and investments, based on complex market insights and business strategy.
• The Business Enablement and Initiative Management team within Consumer Client Experience and Governance, is accountable for the day-to-day business of the team in partnership with key partners (HR, Finance, etc.).
• Lead the creation and delivery of robust project plans with ongoing reporting to highlight progress to goal and results.
• Create playbooks and guides to ensure repeatable processes are in place to achieve successful handoff of efforts once established.
• Leverage data and insights to communicate growth and importance of efforts.
• Facilitate collaboration and coordination across teams to explore and prioritize opportunities.

Business Strategy and Intelligence Manager

Executive Director – Head of Strategy, Business Transformation