Process Design Consultant I/II – Enterprise Credit

Bank of America

Process Design Consultant enhancing commercial credit delivery processes at Bank of America. Analyzing, documenting, and implementing process improvements to boost efficiency and risk mitigation.

Posted 7/14/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $78,000 - $187,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in process improvement initiatives, change management, and stakeholder influence within the Financial Services industry. Proficient in designing efficient solutions and collaborating with business leaders to drive execution on transformation strategies.

Highest-signal resume keywords

Process ImprovementChange ManagementFinancial Services ExperienceAgile MethodologyCommercial Credit Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process DesignBusiness AnalysisCost Efficiency AnalysisRisk MitigationSolution Design

Soft Skills

CollaborationStakeholder InfluenceCommunication

Tools & Technologies

ExcelPowerPointVisio

Industry Keywords

Credit OperationsTransformationStrategyFinancial ServicesCommercial Credit

About the role

Key responsibilities & impact

Analyzing processes, documenting business case opportunities, and implementing process improvement initiatives
Executing on change initiatives for cost efficiencies and risk mitigation
Collaborating with business leaders and subject matter experts
Driving execution of solutions within budget and timeline
Designing end-to-end solutions for efficiency and user experience

Requirements

What you’ll need

5+ years of experience in a Credit, Credit Operations, Transformation / Strategy, or Process Design role
Interest in learning new platforms and technologies
Proficient in Excel, PowerPoint, and Visio
Familiarity with Agile software development process
10+ years experience in Financial Services Industry
Understanding of Commercial Credit platforms and processes
Experience leading Transformation / Change initiatives and influencing stakeholders

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Annual discretionary award based on individual performance