Business Control Manager – Technology Risk, Regulatory Engagement Lead

Bank of America

Business Control Manager leading risk and control assessments for technology, ensuring adherence to enterprise standards. Managing QA processes and collaborating with internal teams on regulatory engagements.

Posted 7/14/2026full-timeCharlotte • Florida, North Carolina, Texas • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in internal control, regulatory compliance, and risk management within financial services or technology organizations, with strong capabilities in quality assurance, data accuracy, and stakeholder communication. Proven ability to lead teams, manage projects, and synthesize complex information for diverse audiences.

Highest-signal resume keywords

Internal Control ExperienceRegulatory ComplianceQuality Assurance PracticesProject ManagementStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk ManagementAuditData AnalysisThematic AnalysisQuality InspectionControl TestingDocumentation ReviewGovernance Reporting

Soft Skills

Relationship ManagementCollaborationStrategic ThinkingProblem SolvingAttention to Detail

Tools & Technologies

Microsoft OfficePowerPointWordSharePointExcel

Industry Keywords

Financial ServicesTechnology OrganizationComplianceRegulatory ExamsInternal Audits

About the role

Key responsibilities & impact

Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
Performs monitoring and testing of controls, identifying issues and control improvements for remediation
Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Manages the performance and productivity of team members that conduct quality inspection reviews
Ensures timely execution of QA activities including control execution, case management, and results reporting
Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Requirements

What you’ll need

7+ years of internal control, regulatory, audit, risk, legal or compliance experience within a financial services or technology organization
Communicates complex technical subject matter into clear, concise language suited for various audiences ranging from executives to junior analysts; strong writing/communication skills to convey outcomes to stakeholders
Excellent writing/communication skills - the ability to synthesize technical content from subject matter experts to clearly articulated complex subject matters to a variety of audiences
Can "connect the dots" to demonstrate ability to identify and perform thematic analysis
Strong relationship management and collaboration skills with the ability to influence and motivate teams, stakeholders and peers to build consensus and solve problems
Comfortable with ambiguous situations capable of analyzing, simplifying and collaborating to solve complex problems
Strategic thinker, self-starter, organized, versatile, and capable of performing work with minimal management oversight
Detail oriented with an ability to review documentation for accuracy and relevance to topic
Understands complex issues and drives timely decisions, knowing when to engage others for additional input, and when to act independently
Proven facilitation and presentation skills: ability to present key messages, recommendations and information in a clear, concise and insightful way including to executive level leadership
Excellent project management and interpersonal skills; strong attention to detail, accuracy and understanding prioritization within an environment where majority of issues are a priority
Ability to influence the opinions and actions of key stakeholders and gaining their trust
Excellent Microsoft Office skills, specifically PowerPoint and Word, SharePoint, and Excel
Excellent facilitation and presentation skills

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development opportunities