Commercial Support Specialist – Sales

Bank of America

Commercial Support Specialist coordinating sales processes and supporting commercial banking client teams at Bank of America. Enhancing client relationships and managing risks associated with accounts.

Posted 7/14/2026full-timeLos Angeles • California, New York • 🇺🇸 United StatesMid-LevelSenior💰 $32 - $46 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales process coordination, client relationship management, and data analysis to enhance client engagement and drive revenue growth. Proficient in leveraging sales tools and analytics to identify opportunities and support strategic decision-making.

Highest-signal resume keywords

Client Relationship ManagementData AnalysisSales Process CoordinationMicrosoft Excel ExpertiseBanking Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisSales Process CoordinationClient Relationship ManagementRisk ManagementFraud Prevention

Soft Skills

Effective CommunicationCollaborationTime ManagementProactive MindsetResults-Driven

Tools & Technologies

Sales ToolsClient Relationship Management SystemMicrosoft Office

Industry Keywords

BankingFinancial ServicesCommercial ClientsClient EngagementSales Support

About the role

Key responsibilities & impact

Coordinates sales process activities including developing contact strategies, planning for client meetings, creating presentation materials, tracking action plans, and working with solutions partners
Leverages analytics and sales tools to gather research on industries, clients, and prospects to help client teams build existing and prospective relationships
Conducts proactive analytic activities, leveraging sales tools and dashboards to assist in enhancing existing relationships, and identifying opportunities for deepening client relationships
Leads market-level sales analytics to grow revenue, deepen client relationships, and facilitate digital adoption, proactively identifying thought leadership content to support client and prospect relationship building efforts
Owns, ensures, and manages accuracy of information within the client relationship management system
Manages risk activities and serves as the point of contact for escalations related to fraud, exception wires, uncollected funds, and timely remediation of overdrafts
Meets all sales and service needs of existing and potential customers in accordance with bank goals to attain growth, profitability, and customer satisfaction

Requirements

What you’ll need

Experience in banking, financial services or sales support roles
Understanding of bank products, services operations, systems and policies and procedures for business and commercial clients
Ability to analyze data, identify trends and make recommendations based on data insights
Applies critical thinking to determine solutions and experiences to improve clients’ financial lives
Builds strong client relationships through effective communication and collaboration
Executes multiple tasks simultaneously
Displays a proactive mindset and effective time management
Demonstrates a results-driven mindset and prioritizes client interests
Strong computer application skills, including Microsoft Office with expertise in Excel

Benefits

Comp & perks

industry-leading benefits
access to paid time off
resources and support to our employees