Senior Technology Services Lead

Bank of America

Senior Technology Services Lead at Bank of America driving operational standards and technology solutions. Leading team to manage a resilient infrastructure and mentoring staff for excellence.

Posted 7/7/2026full-timeJersey City • New Jersey • 🇺🇸 United StatesSenior💰 $117,100 - $183,500 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformKubernetesOpenShiftOraclePostgresPythonRedisTerraform

About the role

Key responsibilities & impact

Provides leadership in defect, incident, problem, and change review meetings and release activities as applicable, developing reliable and repeatable solutions to technology issues
Manages the stability, resiliency, reliability, and performance of a wide array of supported systems
Provides point of escalation for team members, peers, and partner teams, and shares the leadership Point of Contact for triage of high priority incidents or consulting engagements
Mentors staff, provides technical leadership across the organization, and participates and helps with the resource interview and onboarding processes
Directs appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives
Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes
Supports change implementations and proactively identifies potential issues resulting from the changes
Managing vulnerability remediation, designing and implementing robust patching strategy with end to end automated solutions
Designing, deploying, and maintaining databases on containers on Kubernetes / OpenShift platforms
Implementing highly resilient, secure, scalable and performant architectures in Hybrid cloud environments
Sustaining ongoing compliance to bank’s standards including Identity Access Management, Data protection and Security baselines
Collaborating with cross‑functional teams to deliver secure, resilient, and production‑ready infrastructure platforms
Contributing to CI/CD pipelines, infrastructure automation, and operational best practices
Participating in Agile ceremonies and supporting iterative, high‑quality software delivery

Requirements

What you’ll need

5 Years of job related experience required.
Strong hands‑on experience with databases like Oracle/Exadata, PostgreSQL, CockroachDB, Redis or DB2
Working knowledge of managing databases on containers with good understanding of container concepts, including scheduling, networking, storage, configuration, and secrets management
Experience operating infrastructure services and database workloads in Cloud (Azure/AWS/GCP)
Working knowledge of infrastructure‑as‑code (Terraform) and automated deployment approaches.
Proficiency in Python working with APIs for developing and operationalizing AI‑driven applications including agent designs
Experience working in large‑scale enterprise environments with strong requirements for security, reliability, and compliance
Familiarity with CI/CD pipelines and DevOps practices for containerized applications
Experience contributing within Agile frameworks (Scrum, Kanban, or SAFe)
Strong problem‑solving skills and ability to troubleshoot complex platform issues
Clear, concise communication with technical and non‑technical stakeholders
Ability to work effectively across engineering, infrastructure, security, and application teams.

Benefits

Comp & perks

We provide industry-leading benefits
access to paid time off
resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Database ManagementInfrastructure-as-CodeCloud InfrastructurePython ProgrammingCI/CD PipelinesContainer ManagementAgile FrameworksProblem SolvingCompliance ActivitiesMonitoring and Alerts

Soft Skills

Clear CommunicationMentoringLeadershipCollaborationTroubleshooting