Service Delivery Consultant

Bank of America

Service Delivery Consultant overseeing infrastructure delivery and managing technology stakeholder relationships at Bank of America. Driving accountability and successful execution in complex environments.

Posted 7/3/2026full-timePennington • New Jersey, North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $91,000 - $152,700 per yearWebsite

About the role

Key responsibilities & impact

Oversees infrastructure delivery (scope, milestones, and capability)
Serves as a single point of contact for all technology stakeholder needs
Reports on key metrics and monitors the overall health of the portfolio
Manages yearly and monthly initiative funding budget

Requirements

What you’ll need

Proven experience leading technology delivery projects or programs
Proficiency in JIRA, including use for work tracking
Demonstrated ability to coordinate work across multiple teams
Proven ability to influence outcomes without direct authority
Experience operating in complex technology environments

Benefits

Comp & perks

Discretionary incentive eligible
Industry-leading benefits
Access to paid time off
Resources and support for employees to make a genuine impact

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Influencing Without AuthorityCoordination