Bank of America

Senior Operations Project Manager – Global Banking, Global Markets AML Operations

Bank of America

full-time

Posted on:

Location Type: Office

Location: Pennington • New Jersey • 🇺🇸 United States

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Salary

💰 $121,400 - $160,300 per year

Job Level

Senior

About the role

  • Determines testing methods needed for assigned projects, educates resources, partners with all testing teams engaged, and analyzes reporting and assembled data to define problems
  • Manages and directs project parameters, costs, project testing execution, resource allocation, and cost/benefit analysis
  • Partners with operations management on creating project impact and providing direction and guidance to internal teams
  • Coordinates development of key project deliverables in partnership with various key internal and external business partners
  • Manages and leads the execution of multiple and often competing priorities to meet deadlines and adhere with policies and procedures
  • Establishes project status routines and tracks critical path deadlines and overall business measures for success
  • Oversees defect resolution and roadblock clearing efforts to enable successful completion of testing
  • Manages key project routines (such as working groups) and artefacts (such as delivery plan, risk & issue log)
  • Coordinates and directs the work efforts functionally aligned to the project
  • Adheres to Bank of America's Global Change Standards and follows the delivery framework established by the overarching Program of work
  • Represents the health and status of the project to the change executive and senior stakeholders
  • Partners with sponsors to support and maintain momentum of project delivery
  • Ensures stakeholder engagement and keeps them informed of progress
  • Identifies, manages and escalates project risks & issues
  • Manages project scope and timeline
  • Communicates, influences, and negotiates both vertically and horizontally to leverage necessary resources
  • Drives change governance and change control
  • Ensures clearly defined responsibilities and accountabilities for key project roles
  • Chairs working groups and other forums as required

Requirements

  • 5+ years of project/program management experience
  • Excellent project management skills, including the ability to prioritize work and meet deadlines
  • Knowledge of structured project management methods
  • Competent with MS products: Word, Excel, PowerPoint, Project, and Visio
  • Excellent verbal and communications skills. Provide clear, concise direction to the broader team while delivering comprehensive status to senior executives or project champions
  • Strong presentation development skills
  • Ability to identify and propose the tasks & deliverables that will be necessary to achieve the desired outcome
  • Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes
  • Ability to manage and communicate with stakeholders
  • Requires an in-depth knowledge of the bank and overall operations environment
  • Ability to challenge and influence stakeholders at senior levels
  • Ability to lead cross-functional workgroups and champion initiatives
Benefits
  • This role is currently benefits eligible.
  • We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementcost/benefit analysisdefect resolutionrisk managementchange governancechange controlstructured project management methodsstakeholder engagementresource allocationproject scope management
Soft skills
communicationinfluencenegotiationpresentation developmentprioritizationbusiness judgmentteam leadershipproblem-solvingcollaborationadaptability