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Relationship Banker, St Louis North County Area
Bank of AmericaRelationship Banker at Bank of America engaging clients and processing transactions through self-service resources. Building relationships and meeting clients' financial needs with opportunities to learn and grow in the financial industry.
About the role
Key responsibilities & impact- Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources
- Accurately and efficiently processing cash transactions for clients as needed
- Having deep conversations with clients to gain in-depth knowledge of their financial and life priorities
- Connecting clients to solutions that meet their financial goals
- Executing the bank's risk culture and striving for operational excellence
- Building relationships with clients to meet financial needs
- Following established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
- Growing business knowledge and network by partnering with experts in small business, lending, and investments
- Managing financial center traffic, appointments, and outbound calls effectively
- Driving the client experience
- Managing cash responsibilities
Requirements
What you’ll need- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
- Is confident in identifying solutions for new and existing clients based on their needs
- Communicates effectively and confidently and is comfortable engaging all clients
- Has the ability to learn and adapt to new information and technology platforms
- Applies strong critical thinking and problem-solving skills to meet clients' needs
- Efficiently manages time and capacity
- Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance
- Experience in financial services and knowledge of financial services industry, products and solutions
- One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
- Six months of cash handling experience
- Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance
Benefits
Comp & perks- Health insurance
- Support for teammates’ physical, emotional, and financial wellness
- Opportunities to learn and grow
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Cash Transactions ProcessingFinancial Solutions IdentificationOperational ExcellenceTime ManagementProblem-Solving
Soft Skills
Effective CommunicationEnthusiastic Self-StarterAdaptabilityRelationship BuildingResults-Driven
Certifications
Bachelor's DegreeAssociate’s Degree in Business ManagementAssociate’s Degree in Business AdministrationAssociate’s Degree in Finance