Business Control Manager

Bank of America

Business Control Manager overseeing internal controls in a financial institution. Leading teams in compliance and regulatory assessment processes while ensuring operational excellence across various functions.

Posted 6/26/2026full-timeCharlotte • Arizona, North Carolina • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF).
Executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards.
Supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.
Leading a team responsible for executing FDIC Higher Risk assessments.
Ensuring timely execution of QA activities including control execution, case management, and results reporting.
Managing and reviewing all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews.
Ensuring accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting.
Providing inspection, coaching and feedback to motivate, differentiate and improve performance.
Maintaining/updating Front Line Unit (FLU) procedures for the designated regulation and serve as a point of contact and Subject Matter Expert (SME).

Requirements

What you’ll need

7-10 years’ experience in risk management, compliance, operational controls and/or LOB underwriting or operations
Ability to navigate credit agreements, financial statements, and loan documents
Proficient in Outlook, Excel, SharePoint, PowerPoint and Teams skills
Ability to work independently and self-manage multiple tasks at once
Strong communication and collaboration skills
Ability to lead and execute while maintaining a positive and energetic attitude during times of pressure, adversity, or change
Candidate must be highly organized
Candidate must have the ability to solve complex problems, be detail oriented, and demonstrate a high regard for data accuracy

Benefits

Comp & perks

affordable, competitive and flexible benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

risk managementcomplianceoperational controlsquality assurancequality controldata accuracycredit agreementsfinancial statementsloan documentsproblem solving

Soft Skills

communicationcollaborationleadershiporganizational skillsself-managementattention to detailadaptabilitymotivationperformance improvementindependence