Merchant Services Credit Analyst I

Bank of America

Credit Analyst I at Bank of America reviewing credit applications for small businesses. Collaborating with teams and making lending decisions based on policy and risk assessments.

Posted 6/25/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Makes credit request decisions according to relevant regulations, policies, and guidelines
Decisions credit requests within approval authority
Conducts appropriate analyses to decision deals, as applicable
Clearly and professionally communicates with internal colleagues and customers/clients
Expands expertise by reviewing policy and procedure thoroughly and actively participating in continuing education sessions
Collaborates with peers to manage optimal workflow
Identifies and escalates process breakdowns

Requirements

What you’ll need

Minimum 2 years’ experience in a customer contact center
Experience in Commercial or Small Business lending/underwriting
Previous lending experience/lending authority
Knowledge of credit reports and bureaus
Ability to work effectively in a time sensitive environment
Ability to identify and elevate issues to management
Professional oral and written communication skills

Benefits

Comp & perks

health insurance
retirement plans
paid time off
flexible work arrangements
professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

credit request decisionslendingunderwritingcredit reportscredit bureaus

Soft Skills

communication skillscollaborationanalytical skillsproblem-solvingtime management