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Loan Servicing Administrator I
Bank of AmericaLoan Servicing Administrator serving as point of contact for assigned clients on loan servicing matters. Delivering highest service levels while ensuring compliance with regulations and agreements.
About the role
Key responsibilities & impact- Point of contact for assigned clients for all loan-related servicing matters
- Deliver highest level of service to lenders/investors, borrowers, vendors and internal business units
- Ensure compliance with servicing agreements, government regulations and company policies
- Accurately key all transactions into the system of record and/or workflow tool
- Ensure timely communication with clients and partners
Requirements
What you’ll need- High School Diploma / GED / Secondary School or equivalent
- Adaptability
- Attention to Detail
- Data Collection and Entry
- Written Communications
- Analytical Thinking
- Oral Communications
- Prioritization
- Problem Solving
- Recording/Organizing Information
- Customer and Client Focus
- Data Quality Management
- Quality Assurance
- Relationship Building
- Research
Benefits
Comp & perks- affordable, competitive and flexible benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data CollectionData EntryQuality AssuranceData Quality Management
Soft Skills
AdaptabilityAttention to DetailAnalytical ThinkingWritten CommunicationsOral CommunicationsPrioritizationProblem SolvingCustomer and Client FocusRelationship BuildingResearch
Certifications
High School DiplomaGEDSecondary School