Senior Fraud Analyst – Merchant Services Transaction Risk Monitoring

Sr. Fraud Analyst at Bank of America verifying merchant and client transactions.

Posted 6/11/2026full-timeNewark • Arizona, New Jersey, Texas • 🇺🇸 United StatesSeniorWebsite

Key responsibilities & impact

Apply investigative knowledge to determine the validity of a Merchant and/or credit/debit transactions at a Merchant
Participate in queue work, initiate outbound calls and manage internal customer/client calls
Responsible for reviewing, requesting and/or verifying information to validate authenticity of a client and/or client transactions
Ensure transactional risk events are documented, reported, and researched to avoid any future liabilities and initiate/and or recommend preventative measures to management
Conduct random sampling and perform case re-work to identify defects and improvement opportunities

What you’ll need

3+ years’ experience in fraud, security, detection, investigation or related field preferably in a service or banking related environment
3+ years customer service experience
Ability to work effectively in a time sensitive environment
Ability to identify and elevate issues to management
Ability to work independently in pursuit of goals; self-motivated, confident and enthusiastic
Professional oral and written communication skills
Strong analytical/problem solving skills
Merchant Acquiring experience
CFE, CIA or equivalent professional certification preferred (CFE = Certified Fraud Examiner, CIA = Certified Internal Auditor)

Comp & perks

40 hours per week 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

fraud detectioninvestigationtransaction validationrisk managementcase re-workanalytical skillsproblem solvingMerchant Acquiring

Soft Skills

customer servicetime managementissue escalationindependenceself-motivationconfidenceenthusiasmoral communicationwritten communication

Certifications

CFECIA