Ops Professional – Business Enablement, Operational Readiness Lead

Bank of America

Ops Professional responsible for driving operational readiness and leading strategic initiatives at Bank of America. Collaborating with teams to ensure effective adoption of new solutions and processes.

Posted 6/9/2026full-timeChicago • Illinois • 🇺🇸 United StatesSenior💰 $60,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for leading business enablement and operational readiness efforts across strategic initiatives
Ensuring solutions (AI/technology and process changes) are adopted effectively by the business, supported through clear communications, training, and readiness planning
Partners closely with business leaders and cross-functional teams to understand the current state, define future-state operating models, and ensure successful adoption of change
Drive operational readiness activities, including impact assessments, transition planning, and change execution
Develop and deliver communication strategies, training materials, and executive presentations to support adoption
Analyzes and resolves highly complex operational problems

Requirements

What you’ll need

Minimum of 2 years experience in project management, business enablement, operational readiness, change management, or program delivery
Ability to navigate complex, cross‑functional environments
Experience supporting end-to-end execution of initiatives from concept through implementation, with a focus on outcomes
Executive presence to influence senior stakeholders
Excellent communication skills, including executive-level storytelling and presentation development (PowerPoint heavy)

Benefits

Comp & perks

Industry-leading benefits
Access to paid time off
Resources and support for physical, emotional, and financial wellness

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementbusiness enablementoperational readinesschange managementprogram deliveryimpact assessmentstransition planningcommunication strategiestraining materialsexecutive presentations

Soft Skills

influencing senior stakeholdersexcellent communicationexecutive-level storytellingpresentation developmentnavigating complex environments