Tech Analyst

Bank of America

Apprentices joining technology apprenticeship at Bank of America. Role provides on-the-job training for individuals with little to no work experience in technology roles.

Posted 6/9/2026full-timeNew York City • New Jersey, New York • 🇺🇸 United StatesEntry Level💰 $27 - $31 per hourWebsite

About the role

Key responsibilities & impact

Apprentices will be joining a technology apprenticeship program designed to introduce associates with little to no work experience to technology roles.
The role is created to provide on-the-job training and build skills as an apprentice.
Work assignments are well defined with a high degree of supervision and direction provided.
Apprentices may provide analytical and technical skills to support the design, development, implementation of technology solutions to support our clients and manage risk.
Apprentices are responsible for delivering innovative capabilities in a team environment, as well as leveraging skills, background, and interests for a specific group within technology lines of business participating in the program.
This role may perform commoditized activities which may include monitoring, managing events, servicing requests and engineering.
Key responsibilities may include assisting with network, systems, applications, access requests and production support or security engineering.
Monitors all installed systems and infrastructure to ensure the highest levels of availability within a technical domain.
Manages and prioritizes assigned tasks, executes procedures reliably, responds with urgency, and escalates issues appropriately to senior team members.
Open triage bridge lines and updates bridge boards, engaging teams as required.
Maintains solutions that align to security, redundancy and archiving of blueprints and strategies.
Owns event management and fulfillment items such as password resets and reporting requests.
Supports client onboarding by familiarizing new clients with technology products and services as quickly and easily as possible.
Writes and maintains documentation such as scripts and instructions and supports change activities.

Requirements

What you’ll need

Must be a recent graduate or current participant with partnering technical training program NPower , Road to Hire or Per Scholas or must be a current Community College student or recent Community College graduate
Highly organized self-starter who can deliver results with minimal direction
Strong work ethic and ability to work in a fast-paced environment
Teamwork oriented
Demonstrated problem solving abilities
Commitment to learning and building a technical and business skill set
Ability to communicate clearly and effectively with both technology/development and business partners
Solid grasp of how technology interacts with other technology
Ability to build relationships and work effectively across multiple business partners

Benefits

Comp & perks

industry-leading benefits
access to paid time off
resources and support to our employees

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

analytical skillstechnical skillsnetwork managementsystems managementapplication supportsecurity engineeringevent managementdocumentation writingchange management

Soft Skills

highly organizedself-starterstrong work ethicteamworkproblem solvingcommitment to learningeffective communicationrelationship building

Certifications

NPowerRoad to HirePer Scholas