Senior Project Analyst, Operations
Bank of America
full-time
Posted on:
Location Type: Office
Location: Pennington • Arizona, New Jersey, North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $27 - $35 per hour
Job Level
Senior
About the role
- Supports the Testing team in gaining an understanding of changes being executed, writing and executing scripts, completing data preparation, and conditioning and triggering events
- Leads the resolution of defects, providing necessary documentation, and communicating with Development resources and project stakeholders on resolution and retest statuses
- Coordinates with the business to execute on defined project tasks, including tracking of deliverables and their statuses, measuring progress against ongoing success measures, and escalating roadblocks in a timely manner
- Analyzes current state processes, operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation
- Manages and administers key activities to support medium to large projects, such as coordination of change related activities, reporting, and testing
- Communicates at all levels with business owners, stakeholders, and subject matter experts on all matters related to projects, such as the project plan, risks, issues, scope, assumptions, gap analysis, business requirements, and development of test plans and scripts
- Drive test plans and test scripts creation and ensure data is staged for pipeline and production testing
- Provide post-production testing and monitoring support to ensure any issues encountered are adequately documented, communicated, and resolved with technology and business
- Partner with stakeholders to assess and prioritize business needs/requirements to maximize impact
- Coordinate full lifecycle of testing including defect management, execution of test scripts, and partnering with Development teams to resolve defects
Requirements
- High School Diploma / GED / Secondary School or equivalent
- Analytical skills to research and solve business problems through requirements and testing
- Accountability for defect management and resolution through the lifecycle of the project
- Ensure detailed test plans and test scripts are created and data is staged for pipeline and production testing
- Knowledge of navigating through Jira and familiar with the creation of Epics and Stories
- Weekend availability for testing required during project release weekends
- Ability to develop strong partnerships and relationships and coordinate with business partners
- Attention to Detail
- Written Communications
- Active Listening
- Collaboration
- Oral Communications
- Prioritization
- Problem Solving
- Critical Thinking
- Risk Management
- SAFE Certified PO/PM or familiarity with agile methodology (desired)
- Knowledge of Private Bank platform/systems (desired)
- Prior project or leadership skills (desired)
Benefits
- industry-leading benefits
- access to paid time off
- resources and support to our employees
- competitive benefits to support their physical, emotional, and financial well-being
- This role is currently benefits eligible
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
defect managementtest planstest scriptsdata preparationbusiness case developmentpipeline testingproduction testingrequirements analysisprocess improvementagile methodology
Soft skills
analytical skillsaccountabilityattention to detailwritten communicationactive listeningcollaborationoral communicationprioritizationproblem solvingcritical thinking
Certifications
SAFE Certified PO/PM