Financial Center Manager

Bank of America

Manage a financial center while leading employee teams and ensuring operational excellence. Foster a client-centric environment supporting their financial goals.

Posted 5/31/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesJunior💰 $73,500 - $106,500 per yearWebsite

About the role

Key responsibilities & impact

Managing a financial center and its employees on a day-to-day basis.
Operating as a business owner and fostering a team environment.
Instilling an effective client-centric and risk culture in the center.
Helping clients achieve their financial goals.
Ensuring operational excellence and cohesive effectiveness.
Developing talent, including proactive sourcing of candidates.
Managing client traffic, engaging and appropriately routing clients, and fostering client retention.
Managing business results through formalized management routines and coaching.
Creating a world class client experience environment.
Managing market-level initiative prescribed by market leaders.
Driving operational excellence by engaging employees on business strategy.
Managing organizational priorities and effective execution.

Requirements

What you’ll need

1+ years leadership experience demonstrated through one or a combination of the following: coaching, training, or motivating a diverse work team
Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
Collaborates effectively to get things done, building and nurturing strong relationships.
Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed.
Communicates effectively and confidently, and is comfortable engaging all clients.
Has the ability to learn and adapt to new information and technology platforms.
Applies strong critical thinking and problem-solving skills to meet clients’ needs.
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Efficiently manages your time and capacity.
Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment.
Can interpret performance results, find opportunities to drive success and hold others accountable to results.
Can be flexible to work weekends and/or extended hours as needed.
1+ years management experience including hiring, coaching, and developing direct reports
Experience in financial services and knowledge of financial services industry, products and solutions.
Experience working in an environment with individual and team goals where goals were routinely met or exceeded.
Bilingual skills.

Benefits

Comp & perks

Employees are eligible for an annual discretionary award
Access to paid time off
Industry-leading benefits
Support for physical, emotional, and financial wellness

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipcoachingtrainingmotivatingcollaborationcommunicationcritical thinkingproblem-solvingtime managementflexibility