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Bank of America

Commercial Support Specialist – Sales

Bank of America

. Serves as the primary partner for relationship management teams in the management of their portfolio .

Posted 5/20/2026full-timeSan Francisco • California, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $32 - $45 per hourWebsite

About the role

Key responsibilities & impact
  • Serves as the primary partner for relationship management teams in the management of their portfolio
  • Works with internal partners to support sales processes, portfolio management, and risk mitigation for multiple Global Commercial Banking (GCB) client teams
  • Supports achievement of team or market goals in client delight and retention, risk mitigation, new client acquisition, and client relationship deepening
  • Coordinates sales process activities including developing contact strategies, planning for client meetings, creating presentation materials, tracking action plans
  • Leverages analytics and sales tools to gather research on industries, clients, and prospects to help client teams build existing and prospective relationships
  • Conducts proactive analytic activities to enhance existing relationships, identifying opportunities for deepening client relationships
  • Leads market-level sales analytics to grow revenue and facilitate digital adoption

Requirements

What you’ll need
  • Experience in banking, financial services or sales support roles
  • Understanding of bank products, services operations, systems and policies and procedures for business and commercial clients
  • Ability to analyze data, identify trends and make recommendations based on data insights
  • Applies critical thinking to determine solutions and experiences to improve clients’ financial lives
  • Builds strong client relationships through effective communication and collaboration
  • Executes multiple tasks simultaneously
  • Displays a proactive mindset and effective time management
  • Demonstrates a results-driven mindset and prioritizes client interests
  • Strong computer application skills, including Microsoft Office with expertise in Excel

Benefits

Comp & perks
  • Access to paid time off
  • Industry-leading benefits
  • Support for physical, emotional, and financial wellness through affordable, competitive and flexible benefits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysistrend identificationcritical thinkingsales analyticsportfolio managementrisk mitigationclient relationship management
Soft Skills
effective communicationcollaborationtime managementproactive mindsetresults-driven mindset