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Commercial Support Specialist – Sales
Bank of America. Serves as the primary partner for relationship management teams in the management of their portfolio .
Posted 5/20/2026full-timeSan Francisco • California, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $32 - $45 per hourWebsite
About the role
Key responsibilities & impact- Serves as the primary partner for relationship management teams in the management of their portfolio
- Works with internal partners to support sales processes, portfolio management, and risk mitigation for multiple Global Commercial Banking (GCB) client teams
- Supports achievement of team or market goals in client delight and retention, risk mitigation, new client acquisition, and client relationship deepening
- Coordinates sales process activities including developing contact strategies, planning for client meetings, creating presentation materials, tracking action plans
- Leverages analytics and sales tools to gather research on industries, clients, and prospects to help client teams build existing and prospective relationships
- Conducts proactive analytic activities to enhance existing relationships, identifying opportunities for deepening client relationships
- Leads market-level sales analytics to grow revenue and facilitate digital adoption
Requirements
What you’ll need- Experience in banking, financial services or sales support roles
- Understanding of bank products, services operations, systems and policies and procedures for business and commercial clients
- Ability to analyze data, identify trends and make recommendations based on data insights
- Applies critical thinking to determine solutions and experiences to improve clients’ financial lives
- Builds strong client relationships through effective communication and collaboration
- Executes multiple tasks simultaneously
- Displays a proactive mindset and effective time management
- Demonstrates a results-driven mindset and prioritizes client interests
- Strong computer application skills, including Microsoft Office with expertise in Excel
Benefits
Comp & perks- Access to paid time off
- Industry-leading benefits
- Support for physical, emotional, and financial wellness through affordable, competitive and flexible benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysistrend identificationcritical thinkingsales analyticsportfolio managementrisk mitigationclient relationship management
Soft Skills
effective communicationcollaborationtime managementproactive mindsetresults-driven mindset