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Senior Technology Manager
Bank of America. Building and leading a team to deliver technology products and services that meet business outcomes .
About the role
Key responsibilities & impact- Building and leading a team to deliver technology products and services that meet business outcomes
- Developing a technology strategy
- Ensuring technology solutions comply with applicable standards
- Promoting design, engineering, and organizational practices
- Advocating and advancing modern, Agile solution delivery practices
- Coaching, mentoring, providing feedback and hands on career development
- Identifying emerging talent, fostering leadership skills, and managing stakeholders
- Facilitating performance and career development of employees/teams through performance reviews, coaching, and creating development plans
- Managing solution delivery and application performance in production
Requirements
What you’ll need- Minimum 10 years operations expertise
- Solid Track record in Management
- Operational Engineering experience with other voice, data network, and security network technologies demonstrable by certification and/or work history, a plus
- Experience working in the financial or banking industry, a plus
- Excellent written and verbal communication skills
- Able to coach others during troubleshooting activities
- Strong risk management skills; able to understand urgency, and assess impact
- Ability to work in a highly visible environment
- Understand concept of operational excellence and strive to improve environment
- Strong inter-personal skills; able to work both independently and in a team environment
- Ability to provide direction and leadership during troubleshooting calls
Benefits
Comp & perks- affordable, competitive and flexible benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technology strategyAgile solution deliveryoperational engineeringvoice network technologiesdata network technologiessecurity network technologiesperformance managementtroubleshootingrisk managementoperational excellence
Soft Skills
leadershipcoachingmentoringcommunicationstakeholder managementteamworkperformance feedbackcareer developmentinterpersonal skillsindependence