Senior Technology Manager

Bank of America

Senior Technology Manager responsible for managing technology products and teams. Leading Agile practices in technology solutions for business outcomes at Bank of America.

Posted 5/20/2026full-timeRichmond • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Building and leading a team to deliver technology products and services that meet business outcomes
Developing a technology strategy
Ensuring technology solutions comply with applicable standards
Promoting design, engineering, and organizational practices
Advocating and advancing modern, Agile solution delivery practices
Coaching, mentoring, providing feedback and hands on career development
Identifying emerging talent, fostering leadership skills, and managing stakeholders
Facilitating performance and career development of employees/teams through performance reviews, coaching, and creating development plans
Managing solution delivery and application performance in production

Requirements

What you’ll need

Minimum 10 years operations expertise
Solid Track record in Management
Operational Engineering experience with other voice, data network, and security network technologies demonstrable by certification and/or work history, a plus
Experience working in the financial or banking industry, a plus
Excellent written and verbal communication skills
Able to coach others during troubleshooting activities
Strong risk management skills; able to understand urgency, and assess impact
Ability to work in a highly visible environment
Understand concept of operational excellence and strive to improve environment
Strong inter-personal skills; able to work both independently and in a team environment
Ability to provide direction and leadership during troubleshooting calls

Benefits

Comp & perks

affordable, competitive and flexible benefits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technology strategyAgile solution deliveryoperational engineeringvoice network technologiesdata network technologiessecurity network technologiesperformance managementtroubleshootingrisk managementoperational excellence

Soft Skills

leadershipcoachingmentoringcommunicationstakeholder managementteamworkperformance feedbackcareer developmentinterpersonal skillsindependence