Business Strategy & Initiative Manager – AI Horizontal Efficiencies

Bank of America

. Builds and/or executes business initiatives and/or processes, while partnering with stakeholders and partners.

Posted 5/20/2026full-timeLas Vegas • Arizona, Nevada, North Carolina, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $115,000 - $175,000 per yearWebsite

About the role

Key responsibilities & impact

Builds and/or executes business initiatives and/or processes, while partnering with stakeholders and partners.
Solves complex problems and delivers on business initiatives and processes by applying subject matter expertise and technical knowledge of the business.
Engages with key stakeholders, partners, and business leadership to deliver on business objectives.
Performs analytics, assessments, and/or interpretation of data and/or information to identify business opportunities, derive insights, and measure outcomes.
Develops strategic and tactical plans to drive progress towards business goals and objectives.
Define, develop, and execute enterprise‑level initiatives that advance Client Servicing priorities, with a focus on AI‑enabled efficiency, operational performance, and measurable business outcomes.
Lead the identification, coordination, and delivery of AI‑driven efficiencies across Client Services, ensuring initiatives are aligned, resourced, and governed effectively.
Oversee multiple tactical deployments occurring simultaneously (AI, process optimization, workforce planning, etc.), ensuring prioritized sequencing, dependency management, and consistent execution discipline.
Establish and enforce governance standards specific to AI‑related data usage within Client Services. Ensure controls, data quality, model inputs/outputs, reporting mechanisms, and risk management practices meet enterprise expectations.
Maintain initiative scorecards, assess risks, track milestones, and drive corrective actions to protect delivery timelines and business outcomes.

Requirements

What you’ll need

3+ years leading enterprise‑scale, cross‑functional initiatives spanning operations, technology, data, and governance, with direct accountability for delivery and outcomes.
5+ years of formal program/project management experience, including Agile and hybrid delivery models, executive reporting, and tools such as MS Project, CAST, PPRT, or equivalent enterprise frameworks.
Proven experience orchestrating multiple use cases simultaneously across business units, acting as a horizontal integrator to align priorities, sequencing, and dependencies.
Strong stakeholder management and collaboration abilities, including the capacity to build trust, align cross-functional teams and drive consensus across diverse partners.
Demonstrated success driving AI‑based efficiency outcomes, including productivity gains, workforce optimization, cost reduction, and cycle‑time improvement.
Exceptional executive stakeholder management and communication skills, with the ability to translate complex AI topics into clear, decision‑ready insights for senior leadership.

Benefits

Comp & perks

This role is currently benefits eligible.
We provide industry-leading benefits.
Access to paid time off.
Resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AI-driven efficienciesprocess optimizationworkforce planningdata analyticsprogram managementproject managementAgile methodologyexecutive reportingrisk managementgovernance standards

Soft Skills

stakeholder managementcollaborationtrust buildingcross-functional alignmentconsensus drivingcommunicationproblem solvingstrategic planningtactical planninginsight derivation