Portfolio Manager – Wholesale Lockbox, Unclaimed Property Operations

Bank of America

Portfolio Manager overseeing strategic initiatives in wholesale lockbox and operations. Leading change projects with a focus on business outcomes and risk management.

Posted 5/20/2026full-timeCollege Park • Maryland • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manages and drives success around line of business performance in key operational and high risk metrics through detailed routines, initiatives, and technology improvements
Serves as a primary contact to executive leadership and key partners to communicate change initiatives and gain support for the execution of projects and programs
Monitors process or key metric performance to identify issues and proactively offers solutions to mitigate risk
Hosts and actively participates in critical line of business meetings to provide regular updates on change initiatives and performance requirements and influences others to help drive success
Manages strategies and controls to address policy, technology, environmental, and operational gaps
Acts as a subject matter expert for all line of business products to help design procedures, policies, or career progression models that will enhance the associate and client experience
Leads people that help support cross functional and high impact strategic initiatives, either directly or through dotted line engagement

Requirements

What you’ll need

5+ years of project management experience including process improvement/re-engineering in the Agile project methodology for both processes only and/or technology change efforts
Knowledgeable in bank operations and applies this information to program and projects effectively
Actively applies a risk and control mindset to how projects are executed
Ability to mentor and coach others on Bank of America change management expectations
Demonstrated proficiency in Microsoft 365 tools, with strong expertise in PowerPoint and Copilot for creating high-quality, impactful presentations and content
Exceptional presentation and communication skills, with the ability to confidently deliver engaging, polished presentations to diverse audiences
Influences and negotiates across a wide variety of stakeholders
Leverages analytical and critical thinking skills to solve both simple and complex problems

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementprocess improvementAgile methodologyrisk managementbank operationsanalytical skillscritical thinking

Soft Skills

mentoringcoachingpresentation skillscommunication skillsinfluencingnegotiation