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Bank of America

Bus Strateg & Init Mgr – Claims Change Readiness Manager

Bank of America

. Supporting the development and execution of strategic initiatives and/or processes aligned to priorities within a functional area and/or business .

Posted 5/16/2026full-timeNewark • Arizona, New Jersey, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $115,000 - $175,000 per yearWebsite

About the role

Key responsibilities & impact
  • Supporting the development and execution of strategic initiatives and/or processes aligned to priorities within a functional area and/or business
  • Defining, developing, executing, monitoring, and/or refining strategic initiatives and processes in close collaboration with key stakeholders and internal partners
  • Act as a key liaison between business leaders and execution partners
  • Ensuring strategic initiatives are successfully implemented across people, process, and technology
  • Driving transformation efforts that enhance client experience, operational efficiency, risk management, and profitability
  • Aligning outcomes with enterprise strategy, regulatory requirements, and executive expectations
  • Ensuring that Claims associates are prepared for strategic change by aligning business strategy, planning, and execution
  • Partnering across the enterprise to deliver simplified, innovative, and scalable solutions

Requirements

What you’ll need
  • 3+ years of experience in delivering business strategic initiatives
  • Strong executive presence with the ability to lead and facilitate meetings, including alignment sessions and with senior executives
  • Strong problem-solving skills with the ability to follow through, escalate appropriately, and drive resolution
  • Proven ability to manage multiple priorities and adapt in a fast-paced environment
  • Sound judgment in balancing risk and reward, evaluating strategies, and assessing client impact
  • Exceptional written, verbal, and active listening communication skills;
  • Able to influence across all organizational levels and build consensus
  • Strong critical thinking, strategic planning, and project management capabilities
  • High attention to detail with a commitment to flawless execution
  • Organizationally savvy; able to navigate complex, cross-functional, and geographically diverse environments
  • Demonstrated ability to foster collaboration, teamwork, and connection across teams
  • Effective negotiation and facilitation skills
  • Intellectual curiosity with the confidence to challenge the status quo
  • Innovative mindset with a focus on simplification and continuous improvement.

Benefits

Comp & perks
  • affordable, competitive and flexible benefits
  • paid time off
  • resources and support to employees for wellness

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategic initiativesproject managementstrategic planningproblem-solvingrisk managementoperational efficiencyclient experiencechange managementprocess improvementnegotiation
Soft Skills
executive presencecommunication skillscritical thinkingattention to detailcollaborationteamworkinfluenceadaptabilityorganizational savvyintellectual curiosity