Platform Manager

Bank of America

Platform Manager responsible for managing platform development initiatives at Bank of America. Focusing on Analytics and AI solutions for Enterprise Credit and Banking teams.

Posted 5/16/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $125,000 - $172,000 per yearWebsite

About the role

Key responsibilities & impact

Developing and implementing business strategies by managing platform development initiatives from idea creation through deployment
Identifying customer needs, working with Technology on design options, and validating concepts
Developing business cases, partnering with Technology and key operational stakeholders to conduct analyses
Writing business and functional requirements documentation
Defining the strategic vision for key user experience functionalities, identifying administrative modifications and opportunities to streamline data entry processes
Driving innovation and improves platforms used by bank employees and support organizations to maximize system stability, while minimizing user disruption
Interacting with key program stakeholders such as platform and process design teams to facilitate solutions and remedies to any risks/issues identified during platform deployment
Leading the end-to-end requirement gathering and release execution process from an operational validation perspective with Technology partners
Managing User Acceptance Testing execution and documenting evidence of success prior to release
Partnering with Technology to plan, implement, and deploy business strategies, while prioritizing the bank's long and short-term goals
Managing and prioritizing the product roadmap to deliver committed features, enhancements, and data capabilities aligned to business needs and strategic objectives
Driving stakeholder engagement, platform demonstrations, and adoption activities to promote understanding, alignment, and effective use of new capabilities across teams and leadership
Monitoring and triaging data and platform issues, coordinating with partners to resolve incidents, evaluate sourcing alternatives, and support ongoing platform performance

Requirements

What you’ll need

5+ years experience in credit underwriting, monitoring, collateral analysis, credit fulfillment, or banking and credit projects
Familiarity with credit policy and procedures
Ability to create and maintain partnerships with multiple stakeholders
Strong attention to detail and a willingness to learn technical specs
Exceptional written and verbal communication skills; effectively engages across all organizational levels and distills complex information, results, and subject matter into clear, concise, and actionable insights and recommendations for diverse audiences
Experience with managing and leading teams, projects or initiatives
Understanding of data use governance and requirements
Excellent presentation skills, driving application demonstrations incorporating real-life business use cases to drive a clear understanding to a broad set of stakeholders

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business strategy developmentrequirement gatheringUser Acceptance Testingfunctional requirements documentationdata governancecredit underwritingcollateral analysiscredit fulfillmentproject managementplatform development

Soft Skills

stakeholder engagementattention to detailwritten communicationverbal communicationteam leadershippresentation skillsanalytical skillsproblem-solvingcollaborationadaptability