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Bank of America

Senior Operations Consultant

Bank of America

Operations Consultant at Bank of America resolving complex problems and executing transactions across various business units. Leading design, development, and implementation of systems and services with a focus on continuous improvement.

Posted 5/13/2026full-timeRiverside • Rhode Island • 🇺🇸 United StatesSenior💰 $76,000 - $105,000 per yearWebsite

About the role

Key responsibilities & impact
  • Resolving day-to-day complex problems
  • Researching and executing on complex transactions for multiple sites or larger business unit(s)
  • Leading the design, development, and implementation of products, systems, processes, and services using discretion within project management methodologies
  • Managing projects and directing activities of a team related to special initiatives
  • Advising as a technical expert in assigned area by providing work direction, guidance, and training to employees and business partners on new complex initiatives
  • Building relationships with business partners across various Lines of Business
  • Managing and defining responsibilities and accountabilities for key program and projects

Requirements

What you’ll need
  • Excellent verbal and written communication skills
  • Attention to detail
  • Analytical & Research Skills
  • Process improvement
  • Critical thinking
  • Proficient with Microsoft Office applications
  • Time management abilities
  • Must be able to multitask and work well within a team setting
  • Minimum of 1 year of experience supporting or leading project management activities
  • Bachelor's degree (BA/BS) in Finance, Accounting, or a related discipline, or equivalent work experience, with 2–5 years of relevant experience in Finance, Operations, or a related function
  • Prior people management experience or demonstrated experience leading teams, projects, or cross‑functional initiatives.

Benefits

Comp & perks
  • Industry-leading benefits
  • Access to paid time off
  • Resources and support for physical, emotional, and financial wellness
  • Affordable, competitive and flexible benefits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementprocess improvementanalytical skillsresearch skillsMicrosoft Office
Soft Skills
communication skillsattention to detailcritical thinkingtime managementmultitaskingteamwork