Customer Segment Consultant I

. Accountable for design, analysis, execution and ongoing sustainment support for a program initiative .

Posted 5/13/2026full-timeCharlotte • New Jersey, North Carolina, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $73,200 - $116,900 per yearWebsite

Tools & technologies

SQL

Key responsibilities & impact

Accountable for design, analysis, execution and ongoing sustainment support for a program initiative
Provides support to senior team leader and partners with product and channel teams to drive execution
Responsible for design and implementation of Specialized Consumer Client Solutions reporting tools
Leads the design, analysis, and implementation of strategic initiatives that align with enterprise goals
Analyzes existing processes to identify opportunities for efficiency and effectiveness
Coordinates project tasks across teams and manages risks for timely delivery

What you’ll need

5+ years in role accountable for reporting and/or data analysis
Advanced skills in MS PowerPoint & Excel
Experience with SQL, Power BI tools
Experience in Financial Center or Contact Center practices
Excellent verbal and written communications, high attention to detail
Must be able to effectively mitigate conflict and work effectively under aggressive deadlines
Understanding of One Team partner practices
Must be able to effectively communicate and present to senior leadership

Comp & perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisreporting toolsSQLPower BIMS PowerPointMS Excel

Soft Skills

communicationattention to detailconflict mitigationtime managementteam collaboration