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Senior Operations Manager
Bank of America. be a contributing member of the GBAM Ops Tax & Control team .
About the role
Key responsibilities & impact- be a contributing member of the GBAM Ops Tax & Control team
- responsible for delivery of high quality results on various mandates
- perform Tax Outreach related tasks assigned as part of BAU delivery
- work closely with SMEs for knowledge transfer, process documentation and defining and building of controls
- support ad-hoc requirements of testing and validation arising out of system conversions
- create and publish MIS reports to stakeholders on the exceptions
- evaluate the reports from time to time, identify opportunities to improvise
- proactively identify & communicate gaps in the business
- ensure Audit Readiness for the business
- design & streamline Quality Audit methodology, Rebuttal & Training/OJT processes
- proactively communicate and ensure visibility to leadership
- act as project coordinator for various OpEx initiatives underway
Requirements
What you’ll need- MBA/Post Graduate in finance
- 18-22 years of overall experience in Operations delivery
- proven track record of strong people management capabilities
- leadership experience of 10+ years demonstrated through ability to lead and manage teams
- experience in US / International Tax Operations
- tax form solicitation, prior experience in Tax Documentation (W8/W9/FATCA/CRS Forms)
- review change in reference data with potential Tax documentation impact
- validation of tax documentation, reviewed against regulatory requirements for validity
- withholding and remittance - calculating payments or applying withholding tax as applicable
- tax reporting (1099 and 1042 S) - reporting account holder and payment information to required regulators and/or clients
- excellent organizational skills to track multiple concurrent activities and keep leads updated on progress
Benefits
Comp & perks- competitive benefits to support their physical, emotional, and financial well-being
- flexible work arrangements
- opportunities to learn, grow and make an impact
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Tax OperationsTax DocumentationTax ReportingW8 FormW9 FormFATCACRS Formswithholding taxremittanceregulatory compliance
Soft Skills
people managementleadershiporganizational skillscommunicationprocess documentationproblem-solvingproject coordinationstakeholder managementquality assuranceproactive identification
Certifications
MBAPost Graduate in finance