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Bank of America

Cloud Security Assurance Process Manager

Bank of America

. Support the Cloud Security Assurance organization within Global Information Security (GIS) .

Posted 4/30/2026full-timeDenver • Colorado, Illinois, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $145,000 - $192,500 per yearWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Support the Cloud Security Assurance organization within Global Information Security (GIS)
  • Lead the design, documentation, publication, and continuous improvement of Cloud Security Assurance processes across all CSP teams
  • Own the development and maintenance of high quality, defensible assurance documentation, including playbooks, runbooks, procedures, and control narratives
  • Manage intake and coordination of internal and external engagements that impact Cloud Assurance
  • Coordinate Cloud Assurance team participation in engagements driven by new business initiatives, cloud capabilities, and evolving platform roadmaps
  • Establish and maintain operational intake, planning, and reporting routines to track assurance demand, work progress, blockers, and emerging risks
  • Support audit and exam evidence requests by ensuring documentation accuracy, completeness, and traceability
  • Partner with Risk, Compliance, Audit, and Governance stakeholders to ensure assurance processes remain aligned to enterprise expectations and defensible at all times
  • Support governance routines by facilitating process reviews, socialization forums, operational reviews, and quarterly risk activities
  • Establish and maintain control, technology, and process health metrics for Cloud Assurance
  • Produce executive level reporting that clearly communicates assurance process health, control effectiveness, risk posture, and areas requiring leadership attention
  • Support future state process definition, impact assessments, and enablement activities related to cloud assurance evolution
  • Contribute to workforce enablement activities such as onboarding support, role clarity, vendor coordination, and learning and development alignment

Requirements

What you’ll need
  • 5+ years experience designing, documenting, and governing repeatable, well controlled assurance or operational processes
  • Demonstrated ability to produce high quality, defensible documentation suitable for leadership, audit, and regulatory review
  • Proven ability to establish operating routines, metrics, and reporting frameworks
  • Strong influencing and collaboration skills across technical and non-technical stakeholders
  • Ability to anticipate process, control, and operational risks and proactively implement solutions
  • Excellent written and verbal communication skills with the ability to distill complex information into executive ready insights
  • Strong relationship building skills across cloud, security, governance, and risk teams
  • Proficiency in Microsoft Office tools (Excel, PowerPoint, Word, SharePoint)

Benefits

Comp & perks
  • Discretionary incentive eligible
  • Annual discretionary award based on individual performance
  • Industry-leading benefits
  • Access to paid time off
  • Resources and support for employee impact and contributions

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cloud security assurancedocumentationprocess designassurance documentationrisk managementoperational processesmetrics establishmentreporting frameworksaudit supportcontrol effectiveness
Soft Skills
influencing skillscollaboration skillscommunication skillsrelationship buildingproblem-solvinganticipation of risksleadership attentionstakeholder engagementprocess improvementteam coordination