Bank of America

Relationship Banker, Bilingual Spanish

Bank of America

full-time

Posted on:

Location Type: Office

Location: Huntington Station • New York • United States

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Salary

💰 $25 - $28 per hour

About the role

  • Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM
  • Accurately and efficiently processing cash transactions for clients as needed
  • Having deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connecting clients to solutions that meet those financial goals
  • Executing the bank's risk culture and striving for operational excellence
  • Building relationships with clients to meet financial needs
  • Following established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
  • Growing business knowledge and network by partnering with experts in small business, lending, and investments
  • Managing financial center traffic, appointments, and outbound calls effectively
  • Driving the client experience
  • Managing cash responsibilities

Requirements

  • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
  • Collaborates effectively to get things done, building and nurturing strong relationships
  • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
  • Is confident in identifying solutions for new and existing clients based on their needs
  • Communicates effectively and confidently and is comfortable engaging all clients
  • Has the ability to learn and adapt to new information and technology platforms
  • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)
  • Applies strong critical thinking and problem-solving skills to meet clients' needs
  • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
  • Efficiently manages time and capacity
  • Focuses on results while acting in the best interest of the client
  • Can be flexible to work weekends and/or extended hours as needed
  • Bilingual Spanish
Benefits
  • Industry-leading benefits
  • Access to paid time off
  • Resources and support for employees
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cash transactionsself-service technologiesmobile bankingonline bankingATM
Soft Skills
enthusiasticself-starterstrong work ethiccollaborationrelationship buildingcommunicationcritical thinkingproblem-solvingtime managementflexibility