Senior Operations Team Lead – Enterprise Correspondence Operations
Bank of America
full-time
Posted on:
Location Type: Hybrid
Location: Pennington • New Jersey • North Carolina • United States
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Salary
💰 $63,000 - $124,300 per year
Job Level
About the role
- Overseeing the Operations team and ensuring they meet deadlines
- Identifying, analyzing, and resolving complex problems
- Managing team workload and providing oversight
- Evaluating efficiencies and identifying areas for improvement
Requirements
- 4–5 years of operations experience
- 2+ years of experience coaching associates
- Experience setting strategy guidelines
- Ability to lead a small team
- Strong listening, verbal, and written communication skills
- Exceptional time-management and organizational skills
- Eagerness to continuously improve and adapt
Benefits
- Industry-leading benefits
- Access to paid time off
- Resources and support for employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
coachingleadershipcommunicationtime-managementorganizational skillsproblem-solvingstrategic planningadaptabilityefficiency evaluationoversight