Process Design Consultant I
Bank of America
full-time
Posted on:
Location Type: Office
Location: Chicago • Florida • Illinois • United States
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Salary
💰 $78,400 - $118,600 per year
About the role
- Conduct comprehensive assessments of current-state processes.
- Collaborate with stakeholders to gather and refine business requirements.
- Design end-to-end solutions that drive efficiency, consistency, and transformation across the credit lifecycle.
- Implements low to moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability.
- Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities.
- Establishes a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions.
- Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design oriented solutions with clearly defined business case benefits.
- Supports the development of enterprise change management deliverables for material projects including project charters, Suppliers, Inputs, Outputs, and Customers (SIPOC), Responsible, Accountable, Consulted, and Informed (RACI) process maps, risk assessments, control plans, and related artifacts.
Requirements
- 5+ years of experience in Financial Services Industry
- Experience in Credit, Credit Operations, Transformation / Strategy, or Process Design role
- Interest in learning new platforms and technologies
- Proficient in Excel, PowerPoint, and Visio
- Familiarity with Agile software development process
- 10+ years experience in Financial Services Industry
- Understanding of Commercial Credit platforms and processes
- Experience leading Transformation / Change initiatives and influencing stakeholders
Benefits
- This role is currently benefits eligible.
- We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
- Discretionary incentive eligible
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process engineeringanalyticscritical thinkingchange managementrisk assessmentprocess designtransformation strategysolution implementationcontinuous process improvementbusiness requirements gathering
Soft Skills
collaborationstakeholder influenceproblem solvingcommunicationorganizational skillsleadership