Senior Business Control Specialist – Regulatory and Issues Management
Bank of America
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • New Jersey • United States
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Salary
💰 $70,000 - $104,400 per year
Job Level
About the role
- Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
- Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
- Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
- Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
- Performs QA activities including executing on controls, managing cases, and reporting results
- Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
- Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
- Drives a risk identification and process simplification culture within the business
Requirements
- 3-5+ years of related experience in Business Controls, Issues Management, Project Management and/or LOB/ECF experience (Financial Center ATM Market Strategy / Safe Deposit Box processes)
- Proven ability to lead and collaborate with key partners including Legal, Risk and Audit
- Knowledge of Consumer Banking internal policies and procedures
- Strong attention to detail
- Ability to influence at all levels
- Strong proficiency in Excel and PowerPoint with the ability to build executive and business reporting
- Project Management experience
- Strong Organizational Skills
- Outstanding written and verbal communication skills
Benefits
- Discretionary incentive eligible
- Industry-leading benefits
- Access to paid time off
- Resources and support to contribute to sustainable growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Quality Assurancecontrols testingdata evaluationtesting automationprocedural updatestest script updatesrisk identificationprocess simplificationreportingissues management
Soft Skills
attention to detailinfluencecollaborationorganizational skillswritten communicationverbal communicationleadershipcoachingemployee performance enhancementbusiness continuity