Bank of America

Business Control Manager – GT Model Governance Portfolio Manager

Bank of America

full-time

Posted on:

Location Type: Hybrid

Location: Jacksonville • Florida • Texas • United States

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About the role

  • At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.
  • This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF).
  • Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards.
  • Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.
  • The GT Model Governance Portfolio Manager plays a critical leadership role in strengthening the governance, oversight, and risk management of AI models, traditional models, and critical-use spreadsheets across Global Technology – Global Information Security (GT‑GIS), while also supporting broader CIO divisions.
  • This role is responsible for ensuring end‑to‑end compliance with Enterprise AI, Model Risk Management (MRM), and Critical Use Spreadsheet Policies, including documentation, inventory management, health monitoring, reporting, and quarterly attestations.
  • The Portfolio Manager drives the model risk strategy for Global Technology by enabling strong governance practices, proactive risk identification, and continuous improvement.

Requirements

  • 3+ years of recent experience in a Risk & Control, Governance, Compliance, or related environment
  • Strong ability to communicate complex technical and risk concepts in clear, concise language tailored to diverse audiences
  • Demonstrated accountability, ownership, and execution excellence in delivering results
  • Proven experience acting as a change agent, driving adoption and alignment across diverse stakeholder groups
  • Excellent collaboration and influencing skills, with the ability to motivate teams without direct authority
  • Comfort operating in ambiguous and evolving environments, with strong analytical and problem-solving capabilities
  • Strategic, self-directed, organized, and capable of operating with minimal supervision
  • Ability to prioritize, coordinate, and execute against deadlines while adhering to enterprise policies and standards
  • Strong critical-thinking skills, including the ability to “connect the dots” and perform thematic risk analysis
  • Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel)
Benefits
  • health insurance
  • retirement plans
  • paid time off
  • professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Risk & ControlGovernanceComplianceQuality assuranceQuality controlModel Risk Management (MRM)AI modelsCritical Use Spreadsheet PoliciesThematic risk analysisAnalytical problem-solving
Soft Skills
CommunicationAccountabilityOwnershipExecution excellenceChange agentCollaborationInfluencingMotivationStrategic thinkingOrganizational skills