Bank of America

Identity & Access Management (IAM) End User and Application Governance Specialist

Bank of America

full-time

Posted on:

Location Type: Hybrid

Location: WashingtonDistrict of ColumbiaMassachusettsUnited States

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Salary

💰 $78,200 - $136,300 per year

About the role

  • Analyze, strengthen, and secure the company’s IAM systems and risk posture across End User Access Management and Application Services
  • Collaborate across Lines of Business and Technology teams to continuously enhance access control compliance, improve governance programs, and ensure swift and accurate adherence to IAM Standards
  • Establish and maintain strong partnerships across GIS, Global Technology (GT), Cyber Security Technology (CST), Third Party Management, Global Compliance & Operational Risk (GCOR), internal audit, and external regulators; provide accurate and timely audit and regulatory responses
  • Perform Quality Assurance (QA) activities to validate access control compliance, monitor control health, and support accurate and sustainable metrics reporting
  • Monitor and support GT application adherence to IAM controls; manage governance programs, respond to program inquiries, maintain source-of-record updates, execute ARM ticket management, and ensure comprehensive program documentation
  • Identify opportunities to de-risk IAM controls by analyzing current capabilities, detecting framework or process gaps, and recommending targeted enhancements aligned with enterprise security strategy
  • Maintain high-quality QA documentation, audit artifacts, process workflows, and training materials to support transparency and repeatability
  • Lead QA governance activities for End User Access Management and Application Services, ensuring alignment with IAM Standards and enterprise policies
  • Manage and maintain exceptions to the IAM Standard, ensuring appropriate risk justification, approvals, and periodic recertification per governance protocols
  • Ensure technology systems meet enterprise standards and fully comply with regulatory, legal, and risk requirements, escalating concerns as needed
  • Support Software Development Life Cycle (SDLC) initiatives, including requirements validation, control testing, and providing risk-focused signoff for application changes prior to implementation

Requirements

  • 5+ years of bank and finance industry hands-on experience in Identity Governance & Administration (IGA) or Identity and Access Management (IAM)
  • 5+ years implementing and governing IAM cloud solutions, controls, and capabilities
  • High proficiency, experience and working knowledge of Active Directory, Entra ID (Azure AD), SailPoint, Ping Identity, and connector frameworks
  • Familiarity with common Information security and data protection frameworks and standards
  • Familiarity with Zero Trust architecture, FIDO2, and passwordless authentication concepts
  • Proficiency in data analytics and reporting tools (SQL, Tableau, PowerBI) for compliance and risk metrics
  • Strong ability to articulate data-driven insights and partner effectively with stakeholders to drive risk reduction and compliance with IAM Standards
  • Advanced proficiency and analytical skills, data management and data analysis with strong attention to detail, and background in quality assurance
  • Excellent problem-solving, documentation, and communication skills with the ability to work effectively across cross-functional teams
Benefits
  • Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors
  • Access to paid time off
  • Industry-leading benefits including support for physical, emotional, and financial wellness
  • Resources and support to make a genuine impact
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Identity Governance & Administration (IGA)Identity and Access Management (IAM)Active DirectoryEntra ID (Azure AD)SailPointPing Identitydata analyticsSQLTableauPowerBI
Soft Skills
problem-solvingdocumentationcommunicationattention to detailanalytical skillsstakeholder partnershipdata-driven insightscross-functional collaborationrisk reductioncompliance