Bank of America

Business Banking AML – Ops Professional

Bank of America

full-time

Posted on:

Location Type: Office

Location: Charlotte • Florida • North Carolina • United States

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About the role

  • Lead client‑facing outreach and information-gathering efforts
  • Communicate professionally with external clients
  • Execute and oversee high-risk AML/KYC refresh reviews
  • Serve as a subject matter expert for refresh processes
  • Manage refresh pipeline priorities

Requirements

  • Strong written and verbal communication skills
  • Proven ability to manage complex AML/KYC refresh cases
  • Knowledge of U.S. AML/KYC frameworks
  • Proficiency in Microsoft 365
  • 2+ years in AML/KYC or financial crimes risk operations
Benefits
  • health insurance
  • retirement plans
  • paid time off
  • flexible work arrangements
  • professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AMLKYCrisk operationscase management
Soft Skills
written communicationverbal communicationclient-facing outreachinformation gatheringprofessional communicationmanagement of priorities