Senior Fraud Analyst
Bank of America
full-time
Posted on:
Location Type: Office
Location: Tampa • Arizona • Florida • United States
Visit company websiteExplore more
Job Level
About the role
- Review complex products for the prevention and detection of possible fraud
- Research and analyze account activity to assess levels of risk and fraud
- Complete inbound and outbound calls, taking appropriate action based on transaction characteristics
- Perform functions related to research and resolving fraudulent activity and service support
- Maximize approval of legitimate transactions and minimize client impact at sale
Requirements
- High School Diploma / GED / Secondary School or equivalent
- Analytical Thinking
- Client Experience
- Branding
- Customer and Client Focus
- Due Diligence Research
- Attention to Detail
- Data Collection and Entry
- Policies, Procedures, and Guidelines
- Referral Management
- Written Communications
- Adaptability
- Business Intelligence
- Investigation Management
- Issue Management
- Relationship Building
Benefits
- Health insurance
- Competitive benefits
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data CollectionFraud DetectionRisk AssessmentResearch AnalysisTransaction AnalysisDue Diligence
Soft Skills
Analytical ThinkingClient ExperienceCustomer FocusAttention to DetailWritten CommunicationsAdaptabilityRelationship Building
Certifications
High School DiplomaGED