Customer Segment Consultant I – Data Analyst & Reporting Lead – Financial Center Operations
Bank of America
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • Maryland • United States
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Salary
💰 $73,200 - $116,900 per year
Job Level
Tech Stack
About the role
- produce, validate, and analyze operational reports
- conduct trend analysis and root cause investigations
- maintain data integrity across operational reporting platforms
- build dashboards, presentations, and visualizations
- collaborate with cross-functional teams to implement process improvements
- ensure compliance with data governance and risk management standards
- deliver high-quality partner support and problem resolution
- manage end-to-end routines and governance tracking of deliverables
- perform ad-hoc data analysis with high accuracy
- convert complex data narratives into executive presentations
Requirements
- 2 years of reporting/analytical experience
- proficiency in MS Office Suite (Word, Excel, PowerPoint, SharePoint)
- ability to juggle multiple high-priority activities
- familiarity with executive level reporting and operational compliance metrics
- aptitude in generating business narratives through data visualizations
- technical aptitude (Alteryx, Tableau, PowerQuery, MS Power Platform, SharePoint Integration)
- 5+ years of experience in banking is desired
- Bachelor’s Degree in Business, Data Science, or related field
Benefits
- discretionary incentive eligible
- annual discretionary award based on individual performance
- industry-leading benefits
- access to paid time off
- resources and support for employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysistrend analysisroot cause investigationdata integritydashboard creationdata visualizationad-hoc analysisreportingoperational compliance metricsbusiness narratives
Soft Skills
collaborationproblem resolutionorganizational skillsability to manage multiple prioritiescommunication skills