Delivery Lead – Technology Change Governance & Oversight
Bank of America
full-time
Posted on:
Location Type: Office
Location: Charlotte • Florida • North Carolina • United States
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Job Level
About the role
- Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
- Manages coordination of delivery and dependencies across multiple teams
- Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
- Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
- Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
- Supports resource planning for delivery and execution
- Ensures adherence with Enterprise Change Management standards
- Serves as the subject matter expert for the Change process with stakeholders to include Risk, Audit and external Regulators
- Supports change management deliverables and project documentation (issue/risk logs, status reports, requirements documentation, design documentation, project plans)
- Establish and maintain effective communication with team members and other key stakeholders
- Ensure timely action/coordination on all reporting related deliverables
- Perform quality assurance analysis & review on data received from various LOB, generate reports, publish with in timeline
- Pro-actively understanding responsibilities and manage tasks independently
Requirements
- 5+ years of experience in Governance and Control environment in IT department
- Experience in performing analysis & reporting data using Excel, Pivot, Tableau, SQL
- Strong experience in Microsoft Office
- Possesses good knowledge of risk management approach, processes, tools, and routines
- Basic understanding of Change Management and associated controls
- Sharp eye for identifying weak points in processes and organizational structures
- Able to drive the standardization of processes and implementation of metrics and best practices
- Experience with developing work breakdown structures and executing action plans
- Experience in gathering, interpreting, and analyzing gathered data for target solutions
- Strong analytical and organizational skills with a focus on attention to detail and accuracy
- Prior business process management or control framework knowledge
- Excellent written and verbal communication skills
- Able to work independently with multiple stakeholders
- Ability to follow the process and procedures for support and to pinpoint opportunities to develop the efficiency of business
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ExcelPivotTableauSQLdata analysisreportingquality assurancerisk managementchange managementbusiness process management
Soft Skills
communicationcollaborationorganizational skillsanalytical skillsattention to detailindependencestakeholder managementproblem-solvingprocess standardizationexecution