
SOACC Intelligence Specialist – Research and Event Monitoring
Bank of America
full-time
Posted on:
Location Type: Office
Location: Charlotte • Montana • North Carolina • United States
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About the role
- Report on crisis and intelligence events that directly impact bank operations, facilities, employees, or address leadership’s concerns regarding potential impact.
- Identify and analyze real-time open-source intelligence for potential impacts on the bank, and prepare concise, accurate reports for immediate distribution to senior leadership and stakeholders.
- Monitor incidents that fall within defined parameters and promptly report them to the approved audiences.
- Collaborate with regional intelligence analysts, corporate security, or other business partners to gather, vet, and review information.
- Research, collect, and report security intelligence relevant to assigned geographic areas or topics of interest.
- Support US and international intelligence analysts with routine research and occasional requests as the designated crisis/intelligence reporter.
- Assist protective services partners with truncated public record investigations.
- Review and approve intelligence reporting drafts as needed.
Requirements
- Intelligence Expertise: Experienced in intelligence analysis and open-source intelligence (OSINT) research, with proficiency in social media monitoring tools.
- Advanced Research & Analytics: Demonstrated ability to conduct complex research and analysis using enterprise platforms and OSINT methodologies.
- Attention to Detail & Accuracy: Highly perceptive with strong attention to detail; able to meet strict deadlines during crisis events.
- Exceptional Communication Skills: Strong writing and editing skills for clear, concise reporting, and effective verbal communication for stakeholder engagement.
- Interpersonal Effectiveness: Proven ability to build relationships and collaborate across teams with professionalism and a positive attitude.
- High-Pressure Performance: Track record of operating effectively in fast-paced, time-sensitive environments while maintaining composure.
- Team-Oriented Leadership: Demonstrates a team-first mindset, adaptability, and proactive problem-solving.
- Prioritization & Multitasking: Skilled at managing competing priorities and making sound decisions under pressure.
- Must be able to work 1st shift hours (6:30am – 3:00pm ET) and flexible schedule as required.
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
intelligence analysisopen-source intelligence (OSINT)social media monitoringresearchanalyticsreport writingediting
Soft Skills
attention to detailcommunication skillsinterpersonal effectivenesshigh-pressure performanceteam-oriented leadershipprioritizationmultitasking