Bank of America

SOACC Intelligence Specialist – Research and Event Monitoring

Bank of America

full-time

Posted on:

Location Type: Office

Location: CharlotteMontanaNorth CarolinaUnited States

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About the role

  • Report on crisis and intelligence events that directly impact bank operations, facilities, employees, or address leadership’s concerns regarding potential impact.
  • Identify and analyze real-time open-source intelligence for potential impacts on the bank, and prepare concise, accurate reports for immediate distribution to senior leadership and stakeholders.
  • Monitor incidents that fall within defined parameters and promptly report them to the approved audiences.
  • Collaborate with regional intelligence analysts, corporate security, or other business partners to gather, vet, and review information.
  • Research, collect, and report security intelligence relevant to assigned geographic areas or topics of interest.
  • Support US and international intelligence analysts with routine research and occasional requests as the designated crisis/intelligence reporter.
  • Assist protective services partners with truncated public record investigations.
  • Review and approve intelligence reporting drafts as needed.

Requirements

  • Intelligence Expertise: Experienced in intelligence analysis and open-source intelligence (OSINT) research, with proficiency in social media monitoring tools.
  • Advanced Research & Analytics: Demonstrated ability to conduct complex research and analysis using enterprise platforms and OSINT methodologies.
  • Attention to Detail & Accuracy: Highly perceptive with strong attention to detail; able to meet strict deadlines during crisis events.
  • Exceptional Communication Skills: Strong writing and editing skills for clear, concise reporting, and effective verbal communication for stakeholder engagement.
  • Interpersonal Effectiveness: Proven ability to build relationships and collaborate across teams with professionalism and a positive attitude.
  • High-Pressure Performance: Track record of operating effectively in fast-paced, time-sensitive environments while maintaining composure.
  • Team-Oriented Leadership: Demonstrates a team-first mindset, adaptability, and proactive problem-solving.
  • Prioritization & Multitasking: Skilled at managing competing priorities and making sound decisions under pressure.
  • Must be able to work 1st shift hours (6:30am – 3:00pm ET) and flexible schedule as required.
Benefits
  • Health insurance
  • Paid time off
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
intelligence analysisopen-source intelligence (OSINT)social media monitoringresearchanalyticsreport writingediting
Soft Skills
attention to detailcommunication skillsinterpersonal effectivenesshigh-pressure performanceteam-oriented leadershipprioritizationmultitasking