Bank of America

Project Manager – Wholesale Lockbox, Unclaimed Property Operations

Bank of America

full-time

Posted on:

Location Type: Hybrid

Location: Charlotte • Florida • Maryland • United States

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About the role

  • Oversees the execution of defined project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators
  • Leads project and/or remediation requirement documentation efforts based on identified gaps and controls needed for sustained performance
  • Plans and organizes projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion
  • Navigates across various Lines of Business and partner organizations, including Technology and Risk, leading them to negotiate decision making for efficient and effective resolution
  • Supports the adoption and sustainment of change initiatives and helps assess adoption risks
  • Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders

Requirements

  • 3 or more years of all aspects of end-to-end project management experience including process improvement/re-engineering in the Agile project methodology for both process only and/or technology change efforts
  • Must be strongly proficient using Microsoft Office products such as Word, Excel, PowerPoint, Project and in Visio
  • Strong PowerPoint presentation skills and ability to target messaging to different audiences
  • Experience with managing a large, complex group of stakeholders and ability to communicate effectively and influence decisions to achieve desired results
  • Strong decision-making skills with an assertive and proactive communication style
  • Excellent communication skills (verbal, written and presentation) and active listening skills
  • Must be proficient in data management to include strong data analytic capability
  • Must have excellent organizational skills and be able to handle multiple tasks to meet extremely compressed deadlines
  • Enthusiastic, energetic, determined, and positive – especially under pressure
  • Ability to navigate enterprise, research, and resource information across the bank
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementprocess improvementAgile methodologydata managementdata analytics
Soft Skills
communication skillsdecision-making skillsorganizational skillspresentation skillsactive listeninginfluencing skillsproactive communicationnegotiation skills