Bank of America

Financial Center Manager

Bank of America

full-time

Posted on:

Location Type: Office

Location: Arlington Heights • Illinois • United States

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Salary

💰 $73,500 - $106,500 per year

Job Level

Junior

About the role

  • Responsible for managing a financial center and its employees on a daily basis
  • Operate as a business owner and foster a team environment
  • Instill an effective client-centric and risk culture in the center
  • Help clients achieve financial goals
  • Ensure operational excellence and cohesive effectiveness
  • Develop talent, proactively source candidates
  • Manage client traffic, engage and appropriately route clients, foster retention
  • Manage business results through formalized management routines and coaching
  • Create a world-class client experience environment
  • Manage market-level initiatives prescribed by market leaders
  • Drive operational excellence by engaging employees on business strategy
  • Manage organizational priorities and effective execution

Requirements

  • 1+ years of leadership experience demonstrated through coaching, training and/or motivating a work team
  • Enthusiastic, highly motivated self-starter with strong work ethic and focus on results
  • Collaborates effectively to build and nurture strong relationships
  • Displays passion, commitment and drive to deliver experience that improves clients' financial lives
  • Confident in identifying solutions for clients based on needs and can resolve problems independently
  • Communicates effectively and confidently, comfortable engaging all clients
  • Ability to learn and adapt to new information and technology platforms
  • Strong critical thinking and problem-solving skills
  • Follows established processes and guidelines, adhering to laws and regulations
  • Efficiently manages time and capacity
  • Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment
  • Can interpret performance results and find opportunities to drive success
  • Must be able to work weekends and/or extended hours
Benefits
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Applicant Tracking System Keywords

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Soft Skills
leadershipcoachingtrainingmotivatingcollaborationproblem-solvingcritical thinkingtime managementadaptabilityclient engagement