Bank of America

Service Delivery Analyst – Payroll

Bank of America

full-time

Posted on:

Location Type: Office

Location: SingaporeSingapore

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About the role

  • Manage end-to-end payroll processing activities for Japan
  • Collaborate closely with payroll vendors and internal/external auditors
  • Ensure operational compliance with local laws and regulations
  • Prepare payroll performance metrics and statutory reports
  • Participate in payroll system testing and process enhancements
  • Contribute to global payroll projects and broader HR initiatives

Requirements

  • Minimum of 3-5 years of professional HR experience
  • At least 3 years of hands-on payroll experience
  • Strong understanding of Asia payroll legislation and statutory requirements
  • Experience in accounting or financial reporting is advantageous
  • SAP Payroll experience preferred
  • Proactive team player with a positive attitude
  • Strong customer-service orientation
  • Ability to thrive in a fast-paced, dynamic environment
  • Excellent organizational and time-management skills
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
payroll processingpayroll performance metricsstatutory reportspayroll system testingprocess enhancementsaccountingfinancial reportingAsia payroll legislationstatutory requirementsSAP Payroll
Soft Skills
proactive team playerpositive attitudecustomer-service orientationability to thrive in fast-paced environmentorganizational skillstime-management skills