Financial Data and Reporting Ops Representative
Bank of America
full-time
Posted on:
Location Type: Office
Location: Pennington • New Jersey • United States
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Salary
💰 $25 - $26 per hour
About the role
- Completion of standard operations processes related to consumer credit disputes, escalations and tax reporting.
- Data entry, reporting data validation, case investigation, reconciliation requests, and client inquiry workflows.
- Supporting standard transaction processing, reconciliation, and resolution of research requests.
- Ensuring accurate and timely payment of tax withholding to the IRS and States.
- Reviewing, researching and responding to branch inquiries in relation to withholding adhering to strict service level standards.
- Preparation and review of tax payment packets, gathering all necessary documentation.
Requirements
- Strong problem solving and decision making skills
- Detail oriented with strong organization skills
- Must possess strong oral and written communication skills
- Ability to manage multiple priorities to meet daily deliverables
- Proven effectiveness in a fast paced and demanding environment with the ability to work under pressure
- Proficient in MS Office (Outlook, Excel, Word)
- Strong interpersonal skills and ability to collaborate within and across teams
- Demonstrates initiative and a commitment to continuous learning
- Financial Services and/or tax related experience (desired)
- Money Movement & Reconciliation experience (desired)
Benefits
- This role is currently benefits eligible.
- We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrydata validationcase investigationreconciliationtax reportingtransaction processingpayment processing
Soft skills
problem solvingdecision makingdetail orientedorganizationoral communicationwritten communicationtime managementcollaborationinitiativecommitment to learning