Global AML Operations – Operations Lead
Bank of America
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • North Carolina • United States
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Job Level
About the role
- Develops and implements procedures to enhance productivity and efficiency and manage business change
- Serves as an escalation point to resolve broad and complex operational issues
- Responsible for expense management, reporting and forecasting for operations areas managed as well as compensation decisioning, talent planning, and performance management at a senior level
- Manages a large team or multiple smaller teams across one or more sites, regions or product lines in an operations support function
- Supports functions carrying a substantial risk of exposure and potential loss with significant impact on major corporate customer relationships
Requirements
- 24 months AML Refresh analyst experience required, with AML Refresh Team Lead experience preferred.
- Familiar with QA, risk management, project management and regulatory interpretation
- Ability to work in a team environment
- Exemplary verbal and written communication skills
- Experience in a process-oriented production environment with periodic changes
- Proficiency in MS Office Suite (Excel, Word, Outlook, Access)
- Strong organizational skills with the ability to prioritize and manage multiple assignments
- Ability to meet tight deadlines while ensuring data accuracy and integrity
- Self-motivated and capable of working with minimal supervision
- Attention to detail, critical thinking, and problem-solving skills
- Strong customer and client focus with adaptability and results orientation.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AML Refresh analystQArisk managementproject managementregulatory interpretationdata accuracydata integrity
Soft skills
teamworkverbal communicationwritten communicationorganizational skillsprioritizationself-motivationattention to detailcritical thinkingproblem-solvingcustomer focus