Loan Servicing Admin II – Commercial Loans
Bank of America
full-time
Posted on:
Location Type: Office
Location: Jacksonville • Florida, Texas • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Serve as point of contact for assigned client for all loan related servicing matters on low to moderately complex deals.
- Deliver the highest level of service to lenders/investors, borrowers, vendors and internal business units while ensuring compliance with servicing agreements, government regulations and/or Company policies.
- Monitor assigned loans to ensure funding and payment compliance with loan servicing agreements, loan documentation and Lender/Investor instructions.
- Coordinate fundings with Fulfillment and Assignment Desk as needed.
- Monitor, research or instruct payment processing for borrower payments, disbursements, fees, and collect appropriate fees due lender or servicer.
Requirements
- Minimum 2 years of proficient experience servicing commercial loan clients, including processing and reconciling loan activity.
- Ability to interpret loan agreements and credit documentation and apply terms accurately.
- Experience reviewing and reconciling loan transaction histories, including payments, accruals, and adjustments.
- Strong working knowledge of interest calculations, rate options, and accrual methodologies.
- Ability to clearly articulate loan functionality and activity to internal partners and external clients.
- Process daily loan servicing transactions, resolve discrepancies, and maintain accurate system records in accordance with bank policy and controls.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
loan servicingloan processingloan reconciliationinterest calculationsaccrual methodologiespayment processingdisbursementsfee collectionloan documentationcredit documentation
Soft skills
communicationarticulationclient serviceproblem-solvingattention to detail