Consumer Product Strategic Analyst IV – Client Services Resource Planning
Bank of America
full-time
Posted on:
Location Type: Office
Location: Charlotte • Maryland, Nevada, New York, Rhode Island • 🇺🇸 United States
Visit company websiteSalary
💰 $101,700 - $166,900 per year
Job Level
JuniorMid-Level
Tech Stack
Tableau
About the role
- Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
- Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics
- Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
- Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights
- Analyzes and interprets large sets of raw data to recommend ways to help the business achieve desired outcomes and make informed business decisions
- Create clear and concise reports to communicate findings and actionable insights
- Coordinates with the business to track deliverables and their statuses, and measuring progress against ongoing success measures
- Evaluate current processes and develop strategies to implement change and improve performance
Requirements
- 2+ years of contact center experience
- 2+ years of Reporting/Analytics experience including knowledge of Tableau
- Exceptional organizational and initiative management skills
- Excellent communication and presentation skills (verbal & written)
- Ability to multitask and shift priorities in a fast-paced environment with highest level of accuracy
- Strong sense of ownership with an ability to create and execute plans without daily oversight
- Excellent problem-solving skills with the ability to translate complex data into actionable insights
- Proven ability to effectively lead meetings, set agendas, and monitor/track deliverables
Benefits
- This role is currently benefits eligible.
- We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial analysisdata analysisreportinganalyticsportfolio managementperformance forecastingrisk assessmentdata interpretationprocess improvementproject management
Soft skills
coachingmentoringorganizational skillsinitiative managementcommunication skillspresentation skillsmultitaskingproblem-solvingleadershipownership